Chattanooga Fire Department Capt. Skyler Phillips fought back tears Tuesday as he told City Council members the story of a nearly blind woman with broken glasses who used to regularly call 911 seeking help after tripping and falling.

This fall, the department launched a new program, CFD Connect, that seeks to connect frequent non-emergency 911 callers with social services that proactively address their problems before they turn to calling for emergency help.
– PUB DATE: 12/12/2019 12:00:00 AM – SOURCE: Chattanooga Times Free Press
Source: SEAFC National Fire News

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