Using technology that most everyone already has, regional dispatchers hope to give first responders the ability to see what they will encounter even before they arrive at the scene of an emergency. “When you make a phone call often to 9-1-1 its in a stressful environment or the rate of anxiety is high for the caller, so they are not good information providers at least not at the detail level that we would like to have,” said Roddy Walter, director of WARCOG, a consolidated dispatch center that serves the communities of Ashland, Orrville, Wooster and the fire service for Kidron Ohio.
– PUB DATE: 9/18/2020 12:00:00 AM – SOURCE: WJW-TV FOX 8 Cleveland
Source: SEAFC National Fire News

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